What to Ask Your Prospective Roofing Contractor
A bad roofing job can costly huge in leaks and repairs in the future, so be sure to spend time and effort searching for the right roofer. When you do, talk to each prospect and make sure to ask six critical questions.
a. What is your full business name and where are you physically located?
First things first, ask for the roofer’s full company name and address. If they give a P.O.box number, ask for the physical location. If the roofing company doesn’t have a physical location, consider that a red flag and move on to your next prospect.
b. Are you covered by worker’s compensation and liability insurance?
Roofers should have workmans’ compensation and liability insurance as protection for their clients when accidents occur. Workers’ compensation gives protection to the homeowner in case a contractor’s worker gets hurt, and liability insurance frees you from financial liability for damages the roofers may cause as they work.
Without workman’s’ compensation coverage, you as the homeowner may end up forking medical bills and other costs related to the injury.
c. Do you have subcontractors in your team?
If they do use subcontractors, make sure you know these people as much as you know the roofer, most especially on whether or not they have insurance.
d. Are you a licensed roofer?
Know whether your prospective contractor has a city or state license. Different states have different licensing requirements. In some cities and counties, contractors should also be licensed. See if a license will be required in your area, and if so, ask local licensing offices if the roofer’s license is update and has no outstanding violations. A business license is not synonymous with a roofer’s license. A business license only works for tax and legal identification purpose. It does not guarantee that the person has passed a test or has roofer qualifications.
e. Can you give me client references?
Ask to see local work sites, and examine some roofing projects they had within the last five years. You can also request for references, but previous customers may not want to divulge their personal information, or the contractor could cherry pick a few pleased clients. Follow up with these folks and ask whether they would confidently recommend the contractor.
f. Will you offer a warranty for the roofing work? A roof warranty typically covers one year, but sometimes, roofers provide a longer period. In most cases, the roofer covers the work while the materials are covered by the manufacturing company. These are two distinct warranties, so let the roofer explain the coverage and ask what period is covered for each one.